Contact us
The fastest way to reach a local appliance repair technician is to call our routing line. We answer 24 hours a day, 7 days a week, every day of the year — including all U.S. holidays — and connect you with an available local licensed pro serving your ZIP within minutes.
Phone: (866) 830-6505
- General inquiries: hello@applianceacepro.com
- Support: support@applianceacepro.com
- Business / admin: admin@applianceacepro.com
Hours of operation
ApplianceAce is open 24 hours a day, 7 days a week, 365 days a year. We answer the phone on every U.S. holiday — Thanksgiving, Christmas Day, New Year's Day, the Fourth of July, Memorial Day, Labor Day, and every other day a major appliance might fail on you. Standard daytime rates apply during weekend hours at the same diagnostic visit set by the local pro. After-hours (10 p.m. to 6 a.m.) and major-holiday calls carry a modest after-hours rate set by the local pro that is quoted upfront before the visit is booked.
What to have ready when you call
Three things will speed your routing: (1) your ZIP code, so dispatch can identify the closest available local pro; (2) the appliance brand and model number (usually on a sticker inside the door or on the back panel); and (3) a description of the symptom — what's broken, what error code is displayed, when it started. The more specific you can be, the better the parts match on the pro's truck when they arrive.
Service area
ApplianceAce dispatches local licensed appliance repair technicians across all 50 U.S. states, covering 16,849 cities and surrounding rural ZIPs. If you're unsure whether your address is in our service zone, call (866) 830-6505 and the routing operator will confirm coverage before scheduling.
ApplianceAce is a referral marketplace — we connect you with independent local licensed technicians. The local pro provides a written quote directly to you before any work begins. We are not a licensed appliance repair company; the local technicians in our network are.
Frequently asked questions
How do I reach a local appliance repair technician?
Call (866) 830-6505. The line is answered 24 hours a day, 7 days a week, every day of the year — including all U.S. holidays. A real person answers, asks for your ZIP and the broken appliance, and routes you to the closest available local pro.
What information should I have ready?
Three things: your ZIP code (for routing), the appliance brand and model number (usually on a sticker inside the door or on the back panel), and a description of the symptom. The more specific, the better the parts match on the local pro's truck.
What email addresses can I reach?
General inquiries: hello@applianceacepro.com. Support: support@applianceacepro.com. Business or admin: admin@applianceacepro.com.
Do you have a phone tree or voicemail?
No. The ApplianceAce line is answered by a real person 24/7. We do not use voicemail trees or robocall routing. You speak with a human dispatcher who connects you with a local pro.
What is your service area?
ApplianceAce dispatches local licensed appliance repair technicians across all 50 U.S. states, covering 16,849 cities and surrounding rural ZIPs. If you're unsure whether your address is in the service zone, call (866) 830-6505 and the routing operator will confirm coverage before scheduling.
Need a local appliance pro?
Call (866) 830-6505 — answered 24/7, including all holidays. We connect you to a vetted local licensed technician in minutes.